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Whitelaw Twining’s Retail Risks Group has significant experience in the defence of retail liability claims. We represent retailers, food and beverage outlets, supermarkets and restaurants. We act on behalf of insurers as well as companies with self-insured retentions. Our clients include national and international corporations as well as control adjusting firms.
We handle liability matters arising out of “slip and falls”, commercial hurt issues, merchandise placement, food contamination, lighting, security/loss prevention and parking lot maintenance. We advise our retail clients on statutory and lease agreement obligations.
In addition to the defence of personal injury claims at mediation and trial, we advise on measures our clients can implement to ensure that claims are well investigated from the outset with a view to preservation of key evidence. We liaise with risk management personnel and assist our clients with the implementation of maintenance and inspection protocols which are compatible with developments in the law related to the standard of care expected of occupiers of retail premises.
Our team of lawyers and paralegals works with our clients to assess risk and resolve claims in a timely and proactive manner. We prioritize early document disclosure and the use of alternative dispute resolution where appropriate. We are experienced in the expedited litigation procedures available in British Columbia.